About the Checklist

This 10-step checklist is designed to guide you through a crisis as it happens. Use it alongside your organization’s crisis comms plan to make sure your team doesn’t miss a beat.

When chaos is turning into crisis, make sure to:

  1. Recognize the forming crisis and get ready for action
  2. Utilize your media monitoring
  3. Alert the team and provide information
  4. Develop your messaging
  5. Prepare your deliverables (as necessary)
  6. Review with your legal team/stakeholders
  7. Deliver the deliverables
  8. Monitor for additional coverage and responses
  9. Reassess the situation
  10. Perform a postmortem


Download the checklist today and ace your crisis management!