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Are you a driven, results-focused account manager with a passion for client relationships and strategic growth? We’re looking for a Strategic Account Director to join our high-performing team and take ownership of a portfolio of some of Cision’s most valuable insight clients.
About the role:
In this role, you’ll be responsible for managing a defined territory and driving revenue across Cision’s full suite of PR and insight products. You’ll focus on revenue retention and upsell opportunities within your portfolio, helping to shape and execute strategic plans that deliver exceptional value for clients - and strong commercial performance for Cision.
What you’ll do:
- Manage a portfolio of key strategic accounts, driving revenue across Media Analysis, Media Monitoring, Media Database, Social Media, and Insight services.
- Meet or exceed monthly and annual revenue targets, including retention and upsell goals.
- Create and execute tailored sales and account plans for your territory.
- Proactively identify risks to revenue and implement plans to mitigate shortfalls.
- Build strong, strategic relationships with clients, acting as their trusted advisor.
- Collaborate closely with internal teams (Client Services, Operations, Marketing, Product, etc.) to deliver outstanding client experiences.
- Contribute to the wider UK account management team with fresh ideas, motivation, and initiative.
- Maintain up-to-date CRM records for clear pipeline visibility and forecasting.
- Stay informed about market trends, client needs, and the competitive landscape.
What you’ll bring:
- Proven track record of exceeding sales and account management targets.
- Strong ability to influence and communicate effectively at all levels.
- Strategic mindset with the ability to spot and capitalise on revenue opportunities.
- Customer-focused with excellent negotiation and relationship-building skills.
- Collaborative and solutions-oriented approach.
You’ll work closely with:
- Customer Service
- Operations
- Marketing & Events
- Finance
- Insight Team
- Legal
Working Hours
Monday to Friday, 9:00 AM – 5:30 PM (excluding one-hour unpaid lunch break).
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
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