When you’re a Cision customer, your courteous and dedicated Client Support Team is just a phone call or email away.


First-rate client service sets us apart

Our mission is to provide you with prompt and professional resolutions that answer your questions and meet you needs—so you can focus on achieving your communications objectives.


Support when you need it

From simple troubleshooting to long-term guidance, we’re here to help. Call 877-269-3367 or email support.ca@cision.com. This email address and the above phone line are monitored between the hours of 7:30am and 7:30pm (EST), Monday through Friday. If you are contacting us outside of these hours, your request will be addressed at the start of the next business day.


Classes and tools get you up-and-running

Whether you prefer the real-­time feedback of interactive webinars, on­-site training tailored to your larger group or downloadable guides and online recordings, Cision can accommodate your training needs or style of learning.