Associate PRWeb Editor (Night Shift)

Albuquerque, New Mexico, USA Customer Service Temps Plein
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit www.cision.com and follow us on Twitter @Cision.
 
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

We are a leader in the professional communications software space. By investing in our brand and technologies, we are driving change in how communications pros distribute, monitor and evaluate their content. We invest in our people through training and management and empower them to drive their careers. The PRWeb Editor reviews dozens of press release submissions daily, assists PRWeb and Cision customers with their press release distribution needs and offers premium writing and distribution services for this press release newswire. 

You'll help us with:

  • Edits press releases for spelling, grammar, clarity, accuracy, objectivity, inoffensive material, etc. in images, links, and content
  • Formats approve and reviews press release for the quality of the news content
  • Provides general customer service on a wide range of topics through online Help Desk, Live Chat, incoming phone calls, and incoming e-mail messages
  • Consult customers by phone, chat, help desk and e-mail for editorial holds and other content-related issues
  • Follows PRWeb's mission to delight every customer and to find the "best possible outcome" for everyone
  • Performs other duties as assigned
  • Night hours: 5pm MST - 4am MST

You'll be a good fit if you have:

  • Bachelor's degree in journalism, PR, communications, English or related field or equivalent experience writing or editing for news, publishing or public relations organization
  • Strong writing, editing, researching, proofreading, organizational and problem-solving skills
  • Experienced copy editing with format, grammar, clarity, etc.
  • Knowledge of the public relations and/or press release industry and of basic news values for a successful press release
  • Ability to coordinate, organize and prioritize multiple tasks
  • Experience with problem-solving and working with the public on a customer-service level
  • Proficiency with multi-tasking on a computer, using Microsoft Word, Web browsers and e-mail
  • Proficiency in internet research
  • Knowledge of search engine optimization a plus, but PRWeb will train candidates as well
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
EEO/AA employer M/F/D/V, 41 CFR 60–1.4
 
Please see EEO is the law and EEO is the Law Supplement.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

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