Senior Manager, Software Engineering

Remote - USA Engineering Full-time
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.


Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.  Cision’s executive briefings deliver news and insights to industry and world leaders.  The product you’ll help build will enable teams of analysts working around the clock to build expertly curated and customized news briefings for those leaders so your work will be a critical part of their day. Cision has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.  

As a Senior Manager, you will help build, scale and improve the backend of a fast-growing Executive Briefing platform. You will oversee/coach individual contributors and team leads.  You will be responsible for your team’s delivery of high-quality, robust, scalable software solutions to meet the needs of the Cision global organization.  You will aid us in building a real time, scalable, stable platform serving thousands of clients in a reliable and performant manner. You will be using new technologies, to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together! 
 
As a Senior Manager, you will improve our customer’s experience and optimize internal processes for maximum efficiency. With your peers, you will assist in the effort of defining Cision’s development practices. You will work closely with the other Engineering and Product teams to help Cision deliver high quality software to our customers. 

What You'll Do

  • You’ll be responsible for both individual contributors and one or two team leads who will have their own direct reports, all working on the same product.
  • With your team you’ll manage the day-to-day activity. You’ll mostly lead the team SCRUM meetings and other meetings to make sure that everything stays on topic and goals are accomplished.
  • With your team leaders you’ll coach them in their leadership journey and work with them on processes, resourcing and alignment for their team.
  • You’ll be hiring new engineers and team leaders and aligning your teams with the business objectives.
  • You’ll work closely with the product owner and be their technical “point person” for help with understanding and prioritizing the backlog as well as triaging bugs. 
  • You’ll also keep an eye on the team’s sprint overall so you can get a feel for when things aren’t going well.  If they aren’t, you’ll communicate that to the product owner and any other stakeholders and work on reallocating team resources or start creating contingency plans.
  • You’ll be the last line of defense for making sure the team’s work is done. 
  • You’ll verify that the definition of done is met and make sure to hold everyone accountable. 
  • You’ll need to strike the balance for the team between building quality, maintainable software, getting work done that helps the business move forward and going down endless rabbit holes of refactoring to achieve code perfection. 
  • You’ll facilitate cross team communication to make sure all teams involved have what they need to get work done and any risks are surfaced sooner rather than later.
  • Mentoring and career development will also be a primary concern for you.  Working with management to understand the goals of your team members and delegate work in a safe and controlled way to get them the experience they need without increasing risk on projects.
  • Help design, implement and improve our services while helping us adopt best practices.

Who You Are

  • An experienced people manager with a strong desire to take ownership of the processes and technical future of a mission critical software product.
  • Demonstrated track record working with Product, other departments, and other areas of IT.
  • Hands-on and proactive, with a wealth of experience handling cross-department stakeholders.
  • Enjoy working with team members, while at the same time making decisions that fit the overarching goals and deadlines.

What You Have

  • 2-4 years of experience managing teams of software engineers.
  • Proven experience coaching/mentoring engineers in an Agile environment
  • Minimum 7-10 years of experience in software development, commercial software and methodologies is required. Broad exposure working on a variety of platforms is required.
  • Good knowledge of C# and ASP.NET Webforms.
  • Experience with relational databases, preferably MySql.
  • Good knowledge of RESTful APIs, their design and implementation.
  • Preferably a working knowledge of bulk email sending and email deliverability, including SPF records and DKIM/DMARC.
  • Demonstrated experience with modernizing a legacy code base and instituting DevOps practices.
  • A willingness to roll up your sleeves and help debug when customers need help ASAP and experience helping your teams make sure those incidents don’t happen again.
  • Some experience working with or managing teams in other countries is a big plus, you’ll be juggling time zones.

What We Can Offer

  • An open and informal work environment.
  • Flexible working hours; work-life balance is essential for us.
  • High level of responsibility & autonomy.
  • Internal tech talks, skills-building resources and technical people leads who help you achieve mastery.
  • Newest technologies, room for experimentation.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.