Sales Trainer

New York, New York, USA Inside Sales Full-time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours. is a Danish born social media management platform rapidly expanding our presence in the North American market with focus on scaling our sales teams in the NYC office.  The New Hire Trainer will be responsible for managing a team of sales development reps whose primary focus will be on opportunity generation in the North American Market based in NYC. Are you the perfect person? 

You'll help us with:

  • Champion a culture of learning at Falcon.
  • Partner with and assist managers in identifying and prioritizing employee training needs.
  • Onboard new hires and provide additional support with ongoing trainings throughout their ramping period.
  • Translate feedback from trainees and leadership into continuous improvements to Falcon’s onboarding program.
  • Partner closely with commercial leaders to identify areas of opportunity with individual and team performance.
  • Collaborates with internal SMEs to prepare ongoing training materials as needed/when needed, (online courses, videos, documents, role playing, tip sheets, tests, etc.)
  • Partner with online learning specialist to host all digital trainings in our online LMS
  • Engages with commercial leadership to define, measure and optimize training KPIs to show ROI and overall impact to the business
  • Collaborate cross-functionally as the US point of contact for all product and feature releases

You'll be a good fit in you have:

  • 1-2 years experience in learning and development, sales enablement or training
  • Personal experience in a sales or customer service position is a plus
  • Ability to design training programs and create relevant content in a variety of formats is required
  • Experience utilizing an online Learning Management System (LMS) is preferred
  • Strong presentation skills are required
  • Working knowledge of Salesforce or similar CRM
  • Strong listening and verbal communication skills are essential
  • Interpersonal skills to build relationships with colleagues at all levels and across all departments is required
  • Must be adaptable and flexible with an ability to respond to changing work priorities, pressures and demands
  • Functional knowledge of MS Office (Word, PowerPoint and Excel), video editing software, design tools is an asset
  • Better-than-average organizational skills is a true asset
  • Fluency in verbal and written English is required
  • Bachelors Degree
  • Additional training certification is a plus