Sales Development Intern

Cleveland, Ohio, USA Sales Intern
Falcon employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
Falcon is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram. Founded as Falcon Social in Copenhagen in 2010, we now also have offices in New York City, Berlin, Budapest, Sofia, Chennai, Melbourne, and growing. We’re a highly diverse team, and we’re always looking for passionate and curious people who want to be part of a fast-paced, high-energy environment. has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.

Job Title: Sales Development Intern
Office Location: Remote/Cleveland, Ohio (ability to come into the office preferred)
Term: Summer, 40 Hours/week, 9 weeks
Compensation Status: Paid ($17/Hr)

This position will work directly with Cision’s Sales teams. This position is focused on customer outreach to targeted lists for specific campaigns, assisting Account Executives with account research and meeting preparation, and general data entry and tasks in the Salesforce database.  The position will provide a rewarding perspective into our business’s daily operations and strategic initiatives all with a focus on improving the customer experience and customer retention. Additionally,interns will have the opportunity to learn about our product suite and gain professional experience working in a SaaS company. 

·       Gaining first-hand experience in a professional setting.
·       Receive first-hand training on a best-in-class SaaS communications tools and increase knowledge of news distribution processes.
·       Gain experience speaking directly with customers via phone and email.
·       Understand how various types of companies differ in their communications approach and needs (Agencies, Public Companies, Private Companies, and Public Interest Organizations).
·       Gain understanding of sales strategies and techniques.
·       Understand various communication tools often used by industry professionals. 

Position Responsibilities:

  • Research Clients in our CRM system for Sales Teams
  • Create reports leveraging internal data sources, complete customer analyses, and develop customer presentations.
  • Manage ad-hoc and daily key account requests.
  • Collaborate closely with the sales leadership team.
  • Build phone experience through account outreach to targeted customer lists.

Position Requirements:

  • Well-organized, team player with a drive to learn and a passion for PR, journalism, sales, and marketing.
  • Excellent written and oral communication skills
  • Strong knowledge of Microsoft Office applications
  • Pursuit of a business, PR, Marketing, Comms or related degree
  • Available 40 hours per week.
  • Anticipated Graduation date May 2021 – May 2022 

Company Insights:

  • State-of-the-art office /Remote work
  • Casual work environment
  • Professional training
  • Complimentary downtown covered parking and on-site gym access
  • Strong focus on culture, including dedicated employee resource groups. 
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.