Sales Development Intern

Cleveland, Ohio, USA Inside Sales Intern
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

This position will work directly with Cision’s Sales teams. This position is focused on customer outreach to targeted lists for specific campaigns, assisting Account Executives with account research and meeting preparation, and general data entry and tasks in the Salesforce database.  The position will provide a rewarding perspective into our business’s daily operations and strategic initiatives all with a focus on improving the customer experience and customer retention. Additionally, interns will have the opportunity to learn about our product suite and gain professional experience working in a SaaS company. 

You'll help us with:

  • Research clients in our CRM system for Sales Teams.
  • Create reports leveraging internal data sources, complete customer analyses, and develop customer presentations.
  • Manage ad-hoc and daily key account requests.
  • Collaborate closely with the sales leadership team.
  • Build phone experience through account outreach to targeted customer lists.
  • Learn and maintain in-depth knowledge of the Cision technology, industry trends, and competition.

You'll be a good fit if you:

  • Well-organized, team player with a drive to learn and a passion for PR, journalism, sales, and marketing.
  • Excellent written and oral communication skills
  • Strong knowledge of Microsoft Office applications
  • Pursuit of a business, PR, Marketing, Comms or related degree
  • Available 40 hours per week. [HM1] 
  • Anticipated Graduation date May 2021 – May 2022

You'll gain the experience:

  • Gaining first-hand experience in a professional setting.
  • Receive first-hand training on a best-in-class SaaS communications tools and increase knowledge of news distribution processes.
  • Gain experience speaking directly with customers via phone and email.
  • Understand how various types of companies differ in their communications approach and needs (Agencies, Public Companies, Private Companies, and Public Interest Organizations).
  • Gain understanding of sales strategies and techniques.
  • Understand various communication tools often used by industry professionals.
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
EEO/AA employer M/F/D/V, 41 CFR 60–1.4
Please see EEO is the law and EEO is the Law Supplement.
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  
Cision endeavors to make accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Recruiting at  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.”