Inside Sales Manager-

New York, New York, USA Inside Sales Full-time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours. is a Danish born social media management platform rapidly expanding our presence in the North American market with focus on scaling our sales development team in the NYC office.  The Inside Sales Manager will be responsible for managing a team of sales development reps whose primary focus will be on opportunity generation in the North American Market based in NYC. Are you the perfect person?

You will help us with:

  • You will directly report into the VP of Sales and be held responsible for weekly forecasting, training, and be on the ground providing support, coaching, and feedback to your team.   
  • Involved directly in the hiring, coaching, and development of the SDR team to help them master the skills across sales development including cold-calling, Falcon’s go-to-market strategy, understanding our ideal customer profile and personas, facilitating discovery calls, all with the aim of booking qualified opportunities for the Account Executive team.  
  • Manage the day to day activities of the SDR team including live call coaching and mentoring, being on top of the team’s pipeline, and understand key metrics and conversions. 
  • Identifying opportunities and providing recommendations to help further improve our processes with the aim to increase productivity and efficiencies on the team.  
  • Manage and own both team and individual projects to ensure optimal execution and adoption relevant to the team’s success  
  • Contribute in identifying new business opportunities and market segments for the SDR team to penetrate, developing playbooks, talk tracks, and emails in tandem with team lead/enablement lead depending on optimal organizational structure.  
  • Conduct personal and career development discussions with the goal of grooming and preparing high performing SDR’s into the next steps in their sales career 

You will be a good fit if you have:

  • Proven track record of exceeding targets in the sales development role and also 1-2 years experience managing a team.  
  • Experience working with Salesforce, knowing how to utilize it on a basic level to pull key reports, and create dashboards.  
  • You should be data and metrics driven with the goal of understanding the key numbers that drive activity and production 
  • Natural leader and team player - you’ll have the passion and ability to lead a team of people and be able to inspire your direct team and others around you  
  • You are ready to tackle any challenge or problem (big or small) that may come your way and be solutions oriented  
  • Excellent written and verbal communication skills in English 
  • Bachelor’s Degree