Editorial Supervisor

Hong Kong, Hong Kong Customer Service Full-time
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

Primary Duties & Responsibilities:

  • Manage the daily operations in a region/country/section of APAC properly
  • Ensure efficient delivery and excellent customer services in the region/country/section
  • Work independently and only escalate very complicate or critical issues to a manager
  • Manage translation and transcription services process and follow ups via 3rd party providers
  • Represent Client Content Services both internally with colleagues and externally with clients.
  • Conduct internal product or new hire trainings
  • Do interviews of candidate and evaluations of the team members and provide feedback accordingly.
  • Effectively communicate with other departments or bureaus to fulfil the company-wide tasks
  • Assist with reports, special request, projects as needed by the management.
  • Format press releases, proofread documents or edit translations with speed and accuracy
  • Offer professional suggestions to customers on how to improve their press releases

Desired Skills and Experience:

  • Minimum 5 years’ experience in the PR/Marketing/Copywriting field, and 3 years management, supervisory or leadership role for management
  • Possess solid judgment and initiative
  • High level of self-motivation, energy and accountability
  • Strong ability to work quickly and accurately under pressure
  • Highly developed / expert listening and verbal communication, coaching and interpersonal skills
  • Experience in content creation, including press release development, blogging, new media and presentations
  • Flexible with schedule, with some overtime and holiday coverage required
  • Solid computer skills including Windows, Microsoft Office, and Chinese word processing
  • Knowledge in SEO, HTML/photo/video editing
  • Excellent communication and interpersonal skills, including high proficiency in written English, Traditional Chinese and Simplified Chinese, as well as fluency in spoken English, Cantonese and Putonghua 
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge  and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.