Data Analyst -

Sofia, Bulgaria Product Engineering Full-time
Falcon employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram. Founded as Falcon Social in Copenhagen in 2010, we now also have offices in New York City, Berlin, Budapest, Sofia, Chennai, Melbourne, and growing. We’re a highly diverse team, and we’re always looking for passionate and curious people who want to be part of a fast-paced, high-energy environment. has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.

We’re looking for a talented and driven Data Analyst to join our DataOps team at the in Sofia.  

As part of the Engineering department, the DataOps team is responsible for the maintenance and development of the analytics infrastructure of the company. We have a modern tech stack based on AWS, Fivetran Redshift, DBT and Looker, which sits at the core of all our activities. You will work closely with the TA and HR teams to make as much data as possible available in our data warehouse, giving us the right foundation for our analyses and ensuring success by enabling data-driven decisions. As a liaison to the TA and HR teams, your go-to data sources will involve tools like Lever, BambooHR, UltiPro, CultureAmp, Dayforce etc. 

To achieve this you’ll have three core responsibilities:  
- Ensuring that the TA and HR data in our data warehouse is accurate, this means working closely with tooling owners and the TA and HR teams to make sure the data pipeline is healthy. 
- Identify the core KPIs that drive success and make these accessible to the TA and HR teams to support their day-to-day decision-making. You will do this in close conjunction with the Finance leadership and other strategic stakeholders. 
- Run in-depth analyses across the wealth of data available to uncover and advise on new strategies for growth.

What you’ll do:

  • Spearhead the technical development of the TA and HR teams in terms of data modelling and visualization 
  • Collaborate with the TA and HR teams to understand data requirements and identify process improvement opportunities 
  • Develop, document and maintain the TA and HR data model 
  • Develop reports and ad-hoc analyses
  • Work with the Systems team to ensure alignment between tooling (e.g. Lever, BambooHR, UltiPro, CultureAmp, Dayforce etc.) and data warehouse 
  • Design functional and easily interpretable dashboards that drive decision-making 
  • Work with the TA and HR teams to optimize operational efficiency through data 
  • Plan and execute adoption of new processes 

What you’ll need:

  • 1-3 years of experience as analyst working with analysis and data modelling 
  • Strong business acumen  
  • Proven track record in making data-driven commercial decisions  
  • Excellent SQL skills  
  • Knowledge of various data warehousing methodologies 
  • University degree in a commercial or technical field  
  • Excellent written and spoken communication skills  
  • Good interpersonal skills, including stakeholder management 

It would be a plus if you have:

  • Experience from a SaaS company  
  • Experience with LookML  
  • Experience in data modelling with tools like DBT  
  • Experience with AWS Lambda and data pipelines  
  • Experience with modern BI tools e.g. Looker, Periscope Data, Mode Analytics, Tableau  
  • Experience working with modern data warehouses e.g. Amazon Redshift, Google BigQuery, Snowflake  
  • Experience working with Python, R or similar languages 

What we offer:

  • First hand experience in how to scale a SaaS business  
  • The ability to work with an advanced tech stack and extensive data model in the world of B2B digital marketing  
  • A team of driven and high-performing colleagues, both from Engineering, HR/TA and Commercial Systems
  • An open, informal and multinational working environment defined by high levels of personal responsibility  
  • Great remuneration package and social benefits like:
  • Additional Premium Health insurance
  • Sodexo food vouchers equal to 80 lv per month
  • 25 days vacation
  • $1000 WFH stipend
  • Flexible benefits (Re:benefit)
  • Udemy and Headspace subscriptions
  • Mobile phone + mobile plan (also for personal use)
  • 10% learning time
  • 70/30 new feature work / improvements
  • Shorter workday on Friday
  • Flexible work from office or remote

Falcon is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals

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