Media Research Manager - Pacific Time Zone

Remote - USA Media Analysis Full-time
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.


As a Client Insights Manager, you will help produce the pinnacle of strategic reports to help their clients make good business decisions, participate in new business initiatives within their sector, and mentoring less experienced team members. We are looking for candidates who has had prior experience with the responsibility for high revenue accounts and retention and growth of existing client base. A successful Client Insights Manager will Communicate effectively vertically in both directions and with global teams, ensure all account revenues are correctly communicated for invoicing and develop best practice processes and cross-project synergies for optimum efficiency.

What you'll help us with:

  • Responsible for providing analysis & insights on Earned Media for a major Technology company client and the team needed to service them successfully and profitably  
  • Satisfy clients to ensure retention and growth of existing client revenue
  • Should be a self-starter requiring no day-to-day supervision and should collaborate well with Director
  • Complexity of problems solved is difficult to moderately complex with little guidance
  • Should have above average knowledge about all aspects of the platform(s) required for the work
  • Deep understanding of the ‘Big Tech’ landscape is a nice to have, but not a requirement, providing a willingness to learn. 
  • Successful applicant can be based anywhere in the US, however will need to be able to work during West Coast time 9am-5.30pm as this is where client is based. 

You'll be a good fit if you have:

  • Supporting new business revenue generation within sector
  • Resource allocation and training to ensure smooth running of client accounts
  • Strategic analysis report ownership and fine tuning
  • Ensuring a high standard of report writing across the team
  • Line managing, coaching and developing Research Analysts
  • Escalating roadblocks to Director in a timely manner with suggestions for solutions and ensuring profitability of all client accounts
  • Defining briefs and Statement of Work for new and existing clients and ensuring client account briefs are up-to-date to meet evolving client needs and all client contracts are signed and up-to-date
  • Signing off meeting summaries and communicating to clients/team
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
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