Business Analyst - Sales

Chicago, Illinois, USA Sales Full-time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

Cision is the leader in the professional communications software space. By investing in our brand and technologies, we are driving change in how communications professionals distribute, monitor and evaluate their content. We invest in our people through training and management and empower them to drive their careers. The most important measure of our success is yours!
The US New Business Analyst will work with the New Business Sales team along with key sales and marketing stakeholders to drive continuous improvement in sales reporting, customization of within the organization, assisting in maintaining customer and prospect records, identifying new selling opportunities, and creating/maintaining prosecting databases/lists.  This position will be instrumental in supporting and enabling the US New Business Sales team’s overall operational effectiveness and success.

Essential Functions

  • Intelligently analyze raw data, reports and provide business insights to sales leadership
  • Collaborate with sales, marketing, sales ops, sales enablement and other departments on large projects
  • Conduct Competitor & Prospect research to create market share reports based off geographical location
  • Partner with Sales Account Owners to create account specific reports for customers: activity analysis, usage statistics, and financial data
  • Attend weekly sales leadership meetings to provide input on team changes, request trends, & sales updates
  • Communicate forecast, pipelines, sales updates via email, phone, and/or live presentation
  • Stay up to date with new products, enhancements, and feature launches
  • Work daily in, exporting reports and necessary data to create scorecards, activity reports, and recognition documents
  • Provide guidance and documentation to the sales department on internal systems, processes and general questions
  • Aggregating and analyzing data to evaluate/reform processes in order to improves sales results
  • Coordinate with marketing to discuss the technical aspects of lead routing issues 
  • Building and refining tools that can help US New Business teams thrive in fast paced environment 
  • Represent US New Business in operational meetings to help cover the communication gap that happens between technical and non-technical employees.
  • Create and manage reports, forecasts, metrics and dashboards for US new business sales organization
  • Actively monitor, analyze, and report on the sales pipeline while ensuring rules of engagement guidelines are being followed
  • Assist and drive system definition and requirements including collaboration with internal resources,, IT and third-party developers to improve sales efficiencies for the sales organization
  • Collaborate with marketing team to help drive demand creation campaigns
  • Create and manage lead generation campaign for multiple sales teams
  • Assist sales leadership as needed with workflow, trigger updates, field creation, record type management, and page layouts


  • Bachelor’s Degree required in Business, Marketing, Communication or a similar field
  • Strong knowledge and expertise in lead/contact/account/reaping and other reporting/dashboard creation processes
  • Excellent customer service skills 
  • Ability to prioritize duties effectively and deliver reports/task on time
  • Proven ability to deliver quality output in a flexible, often ad-hoc environment 
  • High attention to detail 
  • Excellent critical thinking, analytical and problem-solving skills
  • Ability and desire to partner across departments with all levels of management to ensure effective implementation of time-sensitive initiatives
  • Excellent verbal and written communication, customer relation, and project management skills 
  • Comprehend high level of product, industry, system, & process training 
  • Ability to work with and support multiple people effectively and flexible when priorities are changing 
  • Advanced computer skills including Microsoft Excel, Access, Word, PowerPoint, Outlook 
  • The ability to work on-sight in the Cleveland, Beltsville or Chicago office. 
  • Willingness to work flexible hours in accordance with company needs/workflow demands 

Company Insights

  • State-of-the-art office 
  • Medical, dental, vision 
  • FSA (Health & dependent care) 
  • Life & disability insurance 
  • 401(k) 
  • Flexible PTO and work arrangements 
  • Casual work environment 
  • Tuition reimbursement & professional training 
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
EEO/AA employer M/F/D/V, 41 CFR 60–1.4
Please see EEO is the law and EEO is the Law Supplement.
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

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