Billing Specialist - Falcon.io

Chennai, India Finance & Accounting Full-time
Falcon employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
 
Falcon is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram. Founded as Falcon Social in Copenhagen in 2010, we now also have offices in New York City, Berlin, Budapest, Sofia, Chennai, Melbourne, and growing. We’re a highly diverse team, and we’re always looking for passionate and curious people who want to be part of a fast-paced, high-energy environment.
  
Falcon.io has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.

Working at our Chennai office, you will be part of a team of more than 20 employees in the global finance department, with finance colleagues in Bulgaria, Denmark, Germany, and India. We are working closely together with the finance colleagues from other Cision Group companies and colleagues from the business as well.  
You will play an active role in managing the billing process for all our customers within a global finance function and you will also be ready to participate in various revenue reporting metrics and reporting tasks. 
#LI-PK1

What you'll do:

  • Issuing and sending sales invoices in our billing systems (NetSuite and Stripe) in compliance with internal company policies and procedures. 
  • Monitoring and verifying the correctness of subscription agreements and orders in our customer relationship system (Salesforce) and ensuring reconciliation of Salesforce data to NetSuite Invoiced Data. 
  • Uploading sales invoices through customer payment portals. 
  • Responsible for supporting Falcon’s sales team with providing relevant documents and information to register us as a vendor. 
  • Ensuring effective and smooth communication with Falcon’s customers. 
  • Assisting the Revenue and Reporting Analyst with monthly and ad hoc reporting to executive management and our parent company, Cision. 
  • Assisting in ad hoc requests within the Revenue and Reporting team, ensuring maximum efficiency and scalability of processes. 
  • Collaborating with Credit Control team on outstanding balances and billing related requests. 
  • Proactively identify and implement process improvements, enhancements, and system customizations that meet business requirements. 
  • Assisting the finance team in projects with relation to the billing process automation, e.g. on-going Salesforce to NetSuite integration project. 

What you'll need:

  • Excellent English speaking and writing skills - Falcon's company language is English 
  • A relevant bachelor's degree (or higher), preferably in Accounting/Finance, and 1-3 years of experience in a similar role 
  • Experience working with common ERP & billing systems - experience with Netsuite is a plus 
  • An analytical mindset with a desire to fulfil tasks in a detail-oriented way 
  • An outgoing personality, with a love for proactively tackling problems 
  • The ability to communicate with colleagues and customers from all over the world 
  • Ability to work effectively in a dynamic environment with a keen eye to details  
  • Strong Can-do attitude with positive and enthusiastic approach towards work challenges 
  • High ability to multitask and strong organizational skills  

What we offer

  • The opportunity to partner with international colleagues across the global offices of a social media industry leader. 
  • An open and informal working environment defined by high levels of personal responsibility. 
  • Opportunities for growth and development. 
  • Competitive salaries 
  • Paid time off 
  • Medical insurance 


Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.