Account Director - Agency Team - Open to UK remote workers -

London, UK Account Management Full-time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

To drive the revenue from the Agency sector which holds a growing portfolio of Media Intelligence products and services.  To effectively manage territory in conjunction with pre-set revenue and performance related targets.  To be the face of the company to existing customers within the Agency sector which is worth more than £3.5m.
Pre-set revenue and performance targets would include revenue retention rates and upsell opportunities within a defined portfolio of customers.

What are we looking for?

  • Reach or exceed monthly and annual targets across Media Analysis, Media Monitoring, Media Database and Social Media within Agency accounts.
  • Compile and implement a sales plan for the territory.
  • Create and maintain a highly focussed culture with an emphasis on proactive contact.
  • Compile supplementary sales plans and projects as appropriate across the year.
  • Drive revenue from existing Agency clients, across all Cision portfolio of PR products and services.
  • Manage the effective renewal process for subscriptions within your portfolio, identifying and maximising up-sell and cross-sell opportunities as appropriate.
  • Predict future downturns in revenue and ensure plans in place to make up short fall.
  • Formulate and implement account management strategies that provide an appropriate level of focus on clients relative to requirements, budget, and future revenue potential.
  • Complete management responsibility for your territory involving planning, revenue management, forecasting, and analysis.
  • Key member of the UK account management team, responsible for innovative, motivational, and highly focused techniques, tactics and initiatives.
  • Develop a comprehensive understanding of all Cision products and services and the competitor marketplace.
  • Liaise with internal teams including but not limited to Marketing and Events to identify, plan, and execute campaigns, Operations and Client Service to maintain a shared understanding of client satisfaction, risk and actions to mitigate.
  • Work with product to provide feedback on current and future client requirements.
  • Ensure affective adoption and usage of the CRM system to provide management visibility.

Essential Skills and Experience

  • Ability to lead by example.
  • Track record of exceeding targets.
  • Strong prioritisation skills.
  • Ability to build and foster relationships with key stakeholders within the organisation.
  • Problem solver.
  • Customer Focus.
  • Negotiation Skills.
  • Results Focus.

What you will get

  • Career progression opportunities
  • Dental and healthcare plan
  • Employee Assistance Programme (EAP)
  • Cision Extras – retail discounts
  • Learning Portal
The standard working hours will be 37.5 per week, Monday to Friday 09.00 to 17:30  excluding one-hour unpaid lunch break per day.
This role is for a start date ASAP with an expected salary up to £45,000 + OTE
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!


Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

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